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Support & general questions
Reporting a bug
Since everything runs in your browser, details about your setup are essential. Please include:
- Browser and version (e.g. Chrome 126, Safari 17)
- Device (e.g. Windows PC, iPhone 14, Samsung A54)
- Audio format of your file (MP3, WAV, FLAC, M4A)
- File length (roughly, in minutes)
- What you were exporting (MP3, WAV, or video)
- The exact error message shown on screen, if any
- What you expected vs. what happened
Copyright concerns
This tool processes audio locally on users' devices — we never receive, store, or host any audio files, so there is no user content on our servers to remove. If you still wish to raise a copyright-related concern about the site itself: